In June 2025, the NGO “Technologies of Progress” experts launched the project “AI for Efficient Public Governance” within the framework of the EU funded project “Continued support of the comprehensive public administration reform in Ukraine” (EU4PAR 2), aimed at supporting Ukraine’s civil service in developing practical skills for the ethical and effective use of artificial intelligence (AI) tools in public administration. The primary focus is on the practical application of large language models (LLMs), such as ChatGPT, Claude, and Gemini, to enhance:
- administrative efficiency;
- the quality of public service delivery;
- and data-driven decision-making.
Through this initiative, public officials gain the knowledge and tools necessary to integrate AI into their daily work processes while adhering to legal requirements, ethical standards, and personal data protection regulations.
The project envisions the implementation of a structured, multi-phase programme of training and deployment, targeting policy and administrative managers, legal experts, HR professionals, and civil servants from central and regional government bodies. Participants receive task-specific, tailored knowledge for AI applications in:
- document processing;
- public communication;
- regulatory drafting;
- and internal reporting.
A particular emphasis is placed on data protection, legal compliance, and responsible technology use. The training is complemented by individual consultations, the creation of micro-tool prototypes, and the development of institutional AI implementation roadmaps. Additionally, the project includes the development of applied solutions based on real-life use cases: templates for automation, prompts for response generation, or tools for workflow optimization — tailored to the operational context of each institution.
The project’s methodology is designed to be scalable to meet the needs of Ukraine’s public sector and holds potential for integration into training programmes via the National Agency of Ukraine on Civil Service (NAUCS) and for the dissemination of practices through professional public service networks.
The initiative directly contributes to Ukraine’s commitments under Chapter 10 of the EU acquis (Information Society and Media), the Law of Ukraine “On Digital Development”, and the Digital Transformation Strategy 2020–2030. Furthermore, it supports reforms under the Ukraine Facility financing plan and the IMF Extended Fund Facility (EFF) programme by strengthening the capacity of public authorities for more efficient, transparent, and citizen-oriented governance.
The project was implemented as a joint initiative of the EU4PAR project and the NGO “Technologies of Progress”